Yes - please refer to our terms of carriage (T&C's).
Yes it is possible for us to cater for larger groups of more than 8 passengers. Book online for best prices.
We recommend you book your taxi as far as possible in advance ONLINE for the very best fares. Never just leave your transfer needs until you get to the airport - pre-book when you book your flights in order to save at least 20% and at a level that is well below the in-terminal taxi provider.
Yes - please refer to our terms and conditions.
Subject to our terms of carriage (that includes our waiting time policy), the price you see is the price you pay.
Yes, Stansted Travel Services are regulated and licensed by Uttlesford District Council.
Yes, we can offer child booster seats only. We do not offer child seats for infants. At the time of booking please note the age of your child. We welcome passengers who wish to use their own child seats - we can store these for you until your return journey.
Yes, all of our drivers are trained to track and monitor flight arrival times. If a flight is delayed over 3 hours, in line with our T&Cs, we reserve the right to re-allocate a driver and/or cancel the transfer should the delay result in no definitive landing time.
As from 13th January 2018 no company can levy surcharges for card payments for domestic related travel. We offer cash and 20% deposit payment via Pay Pal and we DO NOT levy any surcharges. (This latest EU requirement excludes business travel and those paying with business credit cards).
Yes, once you have completed the validation process, and normally a few days prior to the transfer (if applicable), you will be emailed more details on how you will be met at the airport. In addition, we will provide you details of the drivers name and contact mobile telephone number to ensure that communication between you and the driver once you arrive is as effective as possible.
There is not a formal hackney carriage taxi rank at Stansted Airport but rather a pre-booked car service located in the main terminal in international arrivals. Whilst the in-terminal service is very good, for the very best taxi fares we would always recommend that passengers pre-book their transfer well in advance online instead of attempting to book their transfer upon arrival. By booking advanced online passengers can be assured of 20% savings against phone bookings at www.stanstedairporttaxi.com.